Course: Communicating with Confidence and Personal Impact
Overview of the Course:
- The importance of self worth and how that is communicated.
- The benefits of taking control of their attitude and directing it.
- How to create a good first impression and behave in a more confident manner.
- How to communicate in the right way in all situations.
- Knowing when assertiveness is appropriate and be able to apply it effectively.
- How to apply a positive approach and image when working with others.
Who should attend?
This course is for anyone who needs to communicate well and confidently with others.
What are the benefits to you and the organisation?
- Know what a confident total image and why is it important.
- Understand about image and to be able to project it personally and for the department or business we represent?
- Communicate in verbal and non-verbal ways and the importance of congruency in dress, verbal and non-verbal communication.
- Deal with the barriers to communicating effectively, develop active listening skills and to take control of the communication process.
- Know the importance of self-esteem and realise that our actions are invariably habit based, which are derived from our values and beliefs.
- Being able to say ‘no’ without feeling guilty.
- Using assertiveness in difficult situations and choosing your approach.
- Presenting to groups in a confident way, encouraging and dealing with feedback
- Gaining co-operation and commitment from others
| Leeds Dates : | 19th March, 20th May, 29th September and 12th November 2009 |
| Cost: | £350 plus VAT per delegate |
| Includes: | Expert trainer, learning materials, lunch and refreshments |
| How to Book: | |
| Online: |
Click here to book online |
| By email to: | info@ripleytraining.co.uk |
| By mail to: | The Events Management Team, Ripley Training Limited PO Box 130, Knaresborough, HG5 0WG |
| By Phone: | 01423 861122 |
| By Fax: | 01423 861122 |
Tailored In-company training is also available in all aspects of Personal, Sales & Marketing, Financial, Leadership & Management / Executive and Health & Safety Skills Development.