Course: Managing Key Clients for Growth and Profit
Overview of the Course:
- Understand the client/customer management process
- Know how to move the client/customer up the value ladder
- Proactively seek to develop and grow client/customer relationships
- Manage the client/customer relationship in a mutually beneficial way and profitable way.
Who should attend?
This course is for anyone who is involved with the management and growth
of clients in a profitable way.
What are the benefits to you and the organisation?
- Attendees will know what client/customer relationship management is and the role of the key client/customer manager
- Be able to analyse the potential for client/customer partnerships and ways to develop them
- Understanding the clients buying process and know how to establishing expectations
- Will be able to handle action planning and account reviews
- Evolve with the client’s supplier relationship
| Dates & Venues: | 21st February 2008 – Leeds 4th June 2008 – Leeds 29th October 2008 – Leeds |
| Cost: | £350 plus VAT per delegate |
| Includes: | Expert trainer, learning materials, lunch and refreshments |
| How to Book: | |
| Online: |
Click here to book online |
| By email to: | info@ripleytraining.co.uk |
| By mail to: | The Events Management Team, Ripley Training Limited PO Box 130, Knaresborough, HG5 0WG |
| By Phone: | 01423 861122 |
| By Fax: | 01423 861122 |