Course: Securing Telephone Appointments
In order for a Company to prosper and grow it is essential that we are constantly striving to expand the customer base by gaining new business and this generally involves making appointments. Telephone appointment making is an essential part of the salesperson's job and is something that the salesperson often puts off or dislikes doing. This highly participative one day workshop will ensure salespeople appreciate the importance of this activity and provide useful guidelines and techniques to help gain quality appointments.
Benefits
- To appreciate the need for gaining new business
- Understand what elements of preparation are required
- Be aware of a structure for the appointment call
- Provide ways of getting past the receptionist and through to the decision maker
- Value the importance of positive phraseology when making the call
- Be able to put together a simple script if desired
- Have knowledge of how to overcome objections
- To have practiced the techniques and received constructive critique
| Dates | 19th February, 23rd April, 25th June, 1st Oct and 26th November 2009 |
| Venue | Weetwood Hall Hotel, Leeds |
| Cost: | £350 plus VAT per delegate |
| Includes: | Expert trainer, learning materials, lunch and refreshments |
| How to Book: | |
| Online: |
Click here to book online |
| By email to: | info@ripleytraining.co.uk |
| By mail to: | The Events Management Team, Ripley Training Limited PO Box 130, Knaresborough, HG5 0WG |
| By Phone: | 01423 861122 |
| By Fax: | 01423 861122 |
Tailored In-company training is also available in all aspects of Personal, Sales & Marketing, Financial, Leadership & Management / Executive and Health & Safety Skills Development.