Course: Successful Selling Skills
This comprehensive one day programme will provide delegates with a good understanding of the sales process. They will learn about the varying perceptions that the customer has of the salesperson and learn how to cut through any negative barriers. They will be shown easy to follow principles right from preparing the call through to gaining commitment as well as tried and tested techniques to combat the objection process.
This is a highly interactive workshop where delegates will learn how to gain confidence when meeting the customer with a view to creating a sale. They will also learn a valuable structure for making an effective pro-active face to face sales presentation as well as handling objections
Who should attend?
The programme is suitable for brand new sales personnel as well as those with some experience but no formal training
Key Objectives:
- To Understand why customers do business with us
- Attitude to selling by the customer and the salesperson
- Structure for the face -to -face sales call
- Preparing for the call
- Establishing a suitable “hook”
- Making a memorable opening
- Unique selling points
- Researching the customer with effective questions
- Active listening skills
- Features and benefits
- Recognising and acting on verbal and non-verbal buying signald
- Seeing objections as buying signals
- Effective closing techniques
| Place | Leeds |
| Course | Successful Selling Skills |
| Dates | 2nd October 2008 |
| 6th November 2008 | |
| 26th February 2009 | |
| Click here to book online |
| Cost: | £350 plus VAT per delegate |
| Includes: | Expert trainer, learning materials, lunch and refreshments |
| How to Book: | |
| Online: |
Click here to book online |
| By email to: | info@ripleytraining.co.uk |
| By mail to: | The Events Management Team, Ripley Training Limited PO Box 130, Knaresborough, HG5 0WG |
| By Phone: | 01423 861122 |
| By Fax: | 01423 861122 |