KPI Fundamentals - Performance Appraisal Skills

Overview

This short training course is aimed at Regulated Firms

The appraisal process should be constructive, meaningful and motivational for all those who are involved. However, this is often not the case! Line managers can see it as ‘that dreaded time of year' and the person being appraised can see it as ‘painful, de-motivating and just going through the motions.' This session will enable managers and team members to have successful, structured, well-prepared and timely appraisals.

Managers will be learn how to set KPIs that meet FSA compliance requirements.

Highly participative session based around actual performance issues from those attending.

Who Should Attend?

New and existing Managers and Supervisors wanting to improve how they prepare, undertaken and maintain an effective Appraisal Review.

Benefits To You & Your Organisation

• To understand the Line Managers role in managing the appraisal process and the impact they have on their direct reports.
• Highly motivated team members post appraisal.
• Spending quality time, one to one to enhance or improve personal productivity.
• To offer and receive feedback on personal performances and contributions.
• To enhance questioning, listening, and body language skills.
• Write SMART objectives and formulate personal development plans.
• To be able to coach and counsel direct reports to meet personal and business expectations.

REGULATED FIRMS

Compliance demands that employees are appraised and that Key Performance Indicators include compliance related objectives rather than only profit driven sales targets. Appraisal process can be difficult, effective appraisal will result in a greatly reduced regulatory risk for a firm.

We suggest the timings to be 9.30 am through to 4 pm for upto eight people given adequate room for those attending, trainer and equipment.

 

To proceed simply email us at info@ripleytraining.co.uk or call us on 01423 861122 to agree your preferred date(s).