Practical Leadership and Management
Overview
This course will help you understand more about the practical elements of how we need to lead and manage including key areas of employment law and best practice to maintain compliance whilst achieving higher levels of performance.
Who Should Attend?
Ideal for those managers and supervisors wanting to know more about the practical application of leadership and management techniques to ensure staff are managed and motivated effectively.
Key Learning Outcomes
The following areas will be covered in the course:
- Looking at how management and leadership can be implemented consistently in day-to-day interactions with your team
- The importance of applying Emotional Intelligence techiniques and the importance of the Psychological Contract
- Explore your motivations to lead
- Examine the joys and heartaches of managing and leading your team
- Be able to prepare and have difficult conversations with members of the team
- Be able to recognise a potential grievance and manage the formal process
- Effectively deal with attitude, behaviour and capability issues including formal discipline, performance and sickness absence management
- Recognising areas of concern and applying influencing skills
- The power of effective inductions
- Be able to set SMART objectives and facilitate successful performance appraisals
- Managing individual and team performance
- Feedback, Coaching and Mentoring in business
A full list of all of our course locations and dates are available on your right - simply click and book online.
If you prefer we can come to you and deliver a course at your business for small or larger groups - email us at info@ripleytraining.co.uk for an in-company quote for this training, call us on 01423 861122 or contact us through our website.