Problem Solving and Decision Making for Managers/Supervisors

Overview

Problem Solving and Effective Decision making are vital skills for many employees and most certainly for managers and supervisors. Frequently a wrong decision is made due to lack of experience and skills and this can be very costly to the organisation. Or, as is often the case, a lack of confidence will result in no decision being made which is equally ineffective.

Who Should Attend?

This is a very practical one day programme and is suitable for individuals within the organisation who need to be able to analyse the cause(s) of a problem and work together to come up with the most effective and workable solution.

Key Learning Outcomes

• To know the difference between cause and effect
• Be able to analyse the most likely cause of a problem
• Be aware of the various methods of identifying possible solutions
• Be able to determine a variety of solutions
• Know how to assess the most effective solution
• Appreciate the significance of creativity in problem solving
• Appreciate the benefit of involving the team in problem solving
• Be able to plan, implement and evaluate the problem solution
• Delegates will have practiced the techniques which will have re-enforced the learning

 

Full list of all of our course locations and dates are available on your right - simply click and book online.

If you prefer we can come to you and deliver a course at your business for small or larger groups - email us at info@ripleytraining.co.uk for an in-company quote for this training, call us on 01423 861122 or contact us through our website.