Personal Skills Courses
Our Personal Skills Courses have been developed by listening to our clients and continuously improving the choice to help you to improve your performance in the workplace. We place a great deal of importance on developing individual skills in communicating effectively whatever the environment.
We use tried and tested approaches that will help you to raise your levels of skill and competence at your place of work.
Please browse our Personal Skills training course solutions by selecting a subject below.
This course looks at current working practices and explores techniques for gaining greater control over time with a more structured and planned approach to managing interruptions, priorities, processes and people. By the end of the course you will be able to understand how they use their own of time, consider the use of outlook to manage...
Read More...The course includes the importance of self worth and how that is communicated, the benefits of taking control of their attitude and directing it, how to create a good first impression and behave in a more confident manner, how to communicate in the right way in all situations, knowing when assertiveness is appropriate and be able to apply i...
Read More...Ensuring your staff know their responsibilities towards equality and diversity in the workplace helps to embed a culture where staff are free from discrimination, bullying and harassment. This three-hour session is fast paced with plenty of group activities and employment law cases to underpin the training....
Read More...We all spend so much valuable time in meetings these days. You will have been to some meetings which have been really worthwhile and probably attended some real stinkers too! Poor attendance, domination by "that" particular person, running late, no clear outcomes.... We've all been there. Making the Most of Meetings explains the key reas...
Read More...Understand and apply the principles of effective writing Choose an appropriate style of writing to suit the message Produce written documents that are clear, concise, professional and get the message across Save time through improved writing skills ...
Read More...The role of the Minute Taker is essential for accurate reporting of events and decisions made during meetings. Accuracy, good listening skills, and understanding meeting formats and etiquette all contribute to well written minutes....
Read More...The role of the Executive Secretary is challenging and evolving, and PAs are required to take on more responsibility than ever. The relationship between Director and PA is one of the more challenging and essential in today's corporate environment. This course is designed for Personal Assistants who are new to the role, or to those with e...
Read More...This course will help you improve how you interact with others by becoming a better listener, asking effective questions and developing robust briefing and negotiation skills....
Read More...This two day course will help you to be more confident when facilitating meetings, group work and training sessions by ensuring you have the right atmosphere, right content and have use of effective facilitation skills to get the most from your audience....
Read More...This course will help you improve your skills, knowledge and experience in how you plan, design and deliver training courses....
Read More...These events will provide you and your team with the opportunity improve performance and create stronger cohesion. These events can be used as a reward for success, to re-invigorate the team and / or help to improve individual and team performance. You know when your staff work effectively as a tea...
Read More...Creativity isn't just for artists, but for any of you who are called upon to think differently, view problems and challenges from new perspectives and indeed come up with new ideas to make your companies more profitable and stand out in an increasingly competitive market place. This course will: Explore the process of crea...
Read More...To promote the wellbeing of staff both physically and emotionally and to provide them with aftercare and support...
Read More...The aim of this course is to examine the anatomy of a counselling session, and in particular understand the process of bringing a beneficial change to a client as quickly as possible. It will ensure that clients leave a session feeling better and knowing that they are making improvements....
Read More...This course will enable frontline staff to recognise the different aspects of physical conflict that they may encounter and to be able to understand and be aware of the different methods of managing such conflicts in a legally responsible manner...
Read More...This course will help you to turn those difficult conversations into constructive discussions and help you to improve how your communicate and listen to others. In the course you will be given the skills to empower others to agree and take responsibility for taking matters forward....
Read More...This unique session is delivered by a specialist retirement training team who have a combined 60 years experience working to provide guidance to retiree's from all back grounds, from national company directors, teachers and council employees, to one man band self employed sole traders. We can help you say goodbye to ...
Read More...The course will take you through the whole process and provide plenty of time for interactive discussions with an experienced Personnel and Training Manager. Time will be built into the day to review any previous application forms, CVs and to practise effective preparation, interviews and follow ups to help you&nbs...
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