Dealing with Violence and Aggression
Overview
To promote the wellbeing of staff both physically and emotionally and to provide them with aftercare and support
Who Should Attend?
This workshop is a must for you if you need to be more confident in dealing with verbally and/or physically aggressive situations. Also essential for staff wanting to reinforce what they are currently putting into practice to ensure they operating safely in the work place.
Benefits To You & Your Organisation
- The use of force in law and its practical application
- Principles and strategies of personal protection
- Conflict management model
- Presence, positioning, personal management skills
- Communication and observational skills
- Movement, prevention strategies and disengagement skills
- Dealing with active and aggressive resistance.
- Use of force report writing
- Welfare issues
Les is a retired police officer and held a national training position specialising in the research development and training of personal safety matters. His work spans from the ‘softer' interactive skills, to the more dynamic physical skills associated with known behaviour types.