Appointment Making Skills
Overview
In order for a Company to prosper and grow it is essential that we are constantly striving to expand the customer base by gaining new business and this generally involves making appointments. Telephone appointment making is an essential part of the salesperson's job and is something that the salesperson often puts off or dislikes doing.
Who Should Attend?
This highly participative one day workshop will ensure salespeople appreciate the importance of this activity and provide useful guidelines and techniques to help gain quality appointments.
Benefits To You & Your Organisation
- To appreciate the need for gaining new business
- Understand what elements of preparation are required
- Be aware of a structure for the appointment call
- Provide ways of getting past the receptionist and through to the decision maker
- Value the importance of positive phraseology when making the call
- Be able to put together a simple script if desired Have knowledge of how to overcome objections
- To have practiced the techniques and received constructive critique
Comments made by attendees:
A fantastic and very interesting experience, valuable to all Sales Professionals
I found this very useful to boost my confidence and be alot more alert to any objections. A very useful course!
Makes you realise the importance of good preparation before making a cold call
The course certainly helped to develop my confidence in making appointments and I am looking forward to putting it into practice
A very personal and flexible training course
I feel I have really benefited from the course and I will be able to use the knowledge gained to its full potential
I found it really interesting, the trainer was very positive and effective in explaining different ways of doing things - Really enjoyable!!
Very good trainer - course flowed well and it wasn't rushed and there was a enough time for lots of imput from the delegates