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PA - EA - Secretarial - Receptionist Courses

PA - EA - Secretarial - Receptionist

Essential Personal/Executive Assistant Skills Training Course (One Day)

The role of the Personal/Executive Assistant (PA/EA) is challenging and evolving, and PA/EAs are required to take on more responsibility than ever. The relationship between Director/Manager and the PA/EA is one of the more challenging and essential in today's corporate environment. This one-day course is designed for Personal/Executive A...

Professional Receptionist Skills

As the first point of contact in your business the receptionist plays a key role in providing an important first and lasting impression to new and existing clients.  The customer service experience both face to face and over the telephone is critical to the reputation and the success of any business ensuring everyone is handling efficiently...

Achieving Personal Effectiveness Training Course (One Day In-house)

Personal Effectiveness combines an in-depth knowledge of what drives an individual from a personality and motivation perspective together with an understanding of what drives performance within a work context. Research suggests that those people who make best use of their personal talents and resources: experience less stress; enjoy success at a...

Event Management Skills for PAs and Administrators Training Course (One Day)

Planning events effectively using project management skills will help you to provide a highly effective events for your managers and/or your customers. This one day workshop will you give you a practical insight into best practices as well as learning from some of the many challenges you will experience in your role.

Delivery is high on all organisations agendas so it is critical that those in key administration, personal assistant and executive secretary roles are trained to the right level. The right skills and knowledge in these areas will achieve improved delivery capability, delivery of key performance targets and business objectives.

Please browse our training courses by selecting a subject above or contact us if you prefer one to one coaching at your business.

The price of ill-health in the workplace 15th November, 2016

According to CIPD research the median cost of absence per employee in 2015 was 554. This was lower in the private sector at 400 then in the public sector at 789 and the non-profit sector at 639 sectors. The most common causes of long term absence include: 1. Stroke 2. Heart Attack 3. Cancer 4. [...]The post The price of ill-health in the workplace appeared first on Ripley Training Blog

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As a Supervisor/Manager are you afraid to give feedback? 15th November, 2016

Are you afraid of giving feedback to under performing team members because you are concerned with how they will react? You are not alone! Many managers who attend our Leadership and Management Skills Courses have booked places to help them address these fears and become more confident in handling specific individuals in their teams. Best [...]The post As a Supervisor/Manager are you afraid to give feedback? appeared first on Ripley Training Blog

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Employees suffering in silence with mental health issues 15th November, 2016

Two-thirds (62%) of the 20,000 people surveyed by Business in the Community (BITC) said they had experienced mental ill-health caused by work. Nearly a quarter (24%) of UK workers have experienced symptoms of work-related mental ill-health in the past month. There is more pressure to deliver more with less resources, testing the most effective team [...]The post Employees suffering in silence with mental health issues appeared first on Ripley Training Blog

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