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Effective Credit Control Skills Course (One Day)

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Being able to properly manage a companys cash flow is a vital skill, and good credit control can make the difference between the success and failure of a business. This interactive workshop is designed to help you take a proactive approach towards credit control to enable you to drive your business forward with confidence.

Timings: 9.30 am to 4.30 pm 

Booking confirmations: We will email you to confirm receipt of your booking within five working days. A confirmation invoice will be issued to either request payment by either BACS/cheque or confirmation of payment if you have made a card payment already through our World Pay Account.  Again this will be issued within five working days. Also detailed joining instructions are normally released by email at least seven working days prior to the date of the course.

We look forward to receiving your booking and welcoming you onto the course.

Some of the topics that will be covered during the workshop are:

  • Practical and legal risk management
  • The psychology of the debt-chasing procedure
  • Organisational and management strategies for collecting outstanding monies
  • Communication skills, including guidance on letter-writing and telephone negotiation skills
  • Influencing skills - dealing with difficult situations and common excuses
  • Effectively using and knowing when to take legal action

 

Ideal for anyone responsible for chasing payments for invoices and ensuring you have robust processes and systems in place to protect yourself against Bad Debt.

 

In-House Training

We can come to you!

Request Quote More Information

Training Venues

£575.00 + VAT
per delegate

INCLUDES: Expert trainer, training materials, certificate, lunch and refreshments

Leeds Centre LS1 4HR

Novotel







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