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Appointment Making Skills Course (One Day)

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In order for a Company to prosper and grow it is essential that we are constantly striving to expand the customer base by gaining new business and this generally involves making appointments. Telephone appointment making is an essential part of the salesperson's job and is something that the salesperson often puts off or dislikes doing.

One day course with timings of 9 am to 5 pm

Booking confirmations: We will email you to confirm receipt of your booking within five working days. A confirmation invoice will be issued to either request payment by either BACS/cheque or confirmation of payment if you have made a card payment already through our World Pay Account.  Again this will be issued within five working days. Also detailed joining instructions are normally released by email at least seven working days prior to the date of the course.

We look forward to receiving your booking and welcoming you onto the course.

  • To appreciate the need for gaining new business
  • Understand what elements of preparation are required
  • Be aware of a structure for the appointment call
  • Provide ways of getting past the receptionist and through to the decision maker
  • Value the importance of positive phraseology when making the call
  • Be able to put together a simple script if desired
  • Have knowledge of how to overcome objections
  • To have practiced the techniques and received constructive critique  

 

This highly participative one day workshop will ensure salespeople appreciate the importance of this activity and provide useful guidelines and techniques to help gain quality appointments.

Comments made by attendees:

In-House Training

We can come to you!

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Training Venues

£575.00 + VAT
per delegate

INCLUDES: Expert trainer, learning materials, certificate, lunch and refreshments

Leeds Centre LS1 4HR

Novotel


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