Appointment Making Skills Training Course (One Day)



In order for a Company to prosper and grow it is essential that we are constantly striving to expand the customer base by gaining new business and this generally involves making appointments. Telephone appointment making is an essential part of the salesperson’s job and is something that the salesperson often puts off or dislikes doing.

One day course with timings of 9 am to 5 pm

Booking confirmations: We will email you to confirm receipt of your booking within five working days. A confirmation invoice will be issued to either request payment by either BACS/cheque or confirmation of payment if you have made a card payment already through our World Pay Account.  Again this will be issued within five working days. Also detailed joining instructions are normally released by email at least seven working days prior to the date of the course.

We look forward to receiving your booking and welcoming you onto the course.

  • To appreciate the need for gaining new business
  • Understand what elements of preparation are required
  • Be aware of a structure for the appointment call
  • Provide ways of getting past the receptionist and through to the decision maker
  • Value the importance of positive phraseology when making the call
  • Be able to put together a simple script if desired
  • Have knowledge of how to overcome objections
  • To have practiced the techniques and received constructive critique
This highly participative one day workshop will ensure salespeople appreciate the importance of this activity and provide useful guidelines and techniques to help gain quality appointments.

A fantastic and very interesting experience, valuable to all Sales Professionals

Just a quick line to say thank you for the course this week – already bearing fruit as today we saw 6 appointments booked by the team!

I found this very useful to boost my confidence and be alot more alert to any objections.

A very useful course! Makes you realise the importance of good preparation before making a cold call

The course certainly helped to develop my confidence in making appointments and I am looking forward to putting it into practice

A very personal and flexible training course

I feel I have really benefited from the course and I will be able to use the knowledge gained to its full potential

I found it really interesting, the trainer was very positive and effective in explaining different ways of doing things – Really enjoyable!!

Very good trainer – course flowed well and it wasn’t rushed and there was a enough time for lots of input from the delegates

Trainer applied all the different aspects of training specifically to what you are trying to sell – very helpful

The training course was very detailed and informative – thoroughly enjoyed the day!

Good course – very useful!

Simply Fantastic!

Very beneficial course

This is an effective use of my first day with the business – I now have much more confidence

In-House Training & Coaching

We can come to you!

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Training Venues

£575.00 + VAT
per delegate

INCLUDES: Expert trainer, training materials, certificate, lunch and refreshments

24/04/2019
9:00 am - 4:30 pm
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22/05/2019
9:00 am - 4:30 pm
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26/06/2019
9:00 am - 4:30 pm
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24/07/2019
9:00 am - 4:30 pm
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28/08/2019
9:00 am - 4:30 pm
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25/09/2019
9:00 am - 4:30 pm
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23/10/2019
9:00 am - 4:30 pm
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27/11/2019
9:00 am - 4:30 pm
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