Timings are normally 9 am to 4.45 pm
- What is negotiation?
- Qualities of a good negotiator
- Understanding the co-operative or adversarial approach
- Preparation for the meeting
- Seeing Other Points of View
- Understanding what the other party is looking for
- The power of effective questioning and listening
- Presenting your offer in terms of benefits
- Use of body language
- Handling objections
- Use of tactics
- Managing concessions
- Gaining commitment
- Confirming what’s been agreed
A full list of all of our course locations and dates are available on your right – simply click and book online.
If you prefer we can come to you and deliver a course at your business for small or larger groups – email us at firstname.lastname@example.org for an in-company quote for this training, call us on 01423 861122 or contact us through our website.
Excellent for me to see the team `in action’ and to watch them grow with skills over the duration of the course. Also a great refresher for me personally.
Brilliant course, very informative and very well delivered
Trainer is friendly, personable but professional and efficient
It was a challenge and I was out of my comfort zone however at the end of the training I felt alot more confident dealing with negotiations
Great course to learn and meet new people Thank you very much for the course and the time you spent with us the other week – I really enjoyed the course and certainly have taken on board alot of your advice/ideas.
I attended the sales negotiation training and I would just like to say what a good course this was. The instructor was very clear and concise and there was as much detail as we requested, led by our group. The course was fun and very informative.
In-House Training & Coaching
We can come to you!
£575.00 + VAT
INCLUDES: Expert trainer, training materials, certificate, lunch and refreshments