Even the most experienced people can feel a lack of confidence in certain situations at work. Stressful circumstances, difficult colleagues and criticism can all have an impact on self-confidence. However, when you feel low in self-esteem how can you make sure that you can still communicate with confidence?
Confidence is an Act
One thing you must remember is that even if you don’t feel confident, you can still behave confidently. This may be easier said than done, but it’s true. Don’t let inhibitions hold you back from doing something; just do it!
Changing the way you think about confidence can really help with how you feel. Understand that confidence is not something you are born with, or without, it is simply a state of mind. By following these simple tips anyone can become more confident and self-assured.
Body Language and Speech
Communication is all about body language and speech. Research suggests that body language accounts for up to 70% of all communication. This can be your greatest tool for communication success. Simply by being aware of your body language you can completely change the way in which you are perceived in the workplace. Slouching and fidgeting do not portray confidence whereas eye contact and a firm handshake signifies certainty.
Listen to Others
There is a fine line between confidence in the workplace and arrogance. Being overconfident for your work environment can be unattractive to others. You need to ensure you’re firm but friendly and not smug or arrogant. Listening to what others have to say is a vital aspect of how you come across.
Listening will make you more likable to colleagues and approachable. This will only positively improve communication. Listening to other points of view is also a learning tool. Learning is a great way to increase self-confidence. You will become more aware of yourself, your role and the company.
Dealing with Conflict
Communication may occasionally result in conflict within the working environment. Dealing with conflicts effectively and efficiently takes a lot of confidence. While some people will avoid any sign of a disagreement, others will fight back aggressively. Confidence is not about dealing with it in either way.
A confident person will tackle these situations by being firm, assertive and consistent whilst remaining calm and composed.
“Optimism is the faith that leads to achievement” – Helen Keller
Perhaps the most important component of confidence is positive thinking. Thinking positively has a huge effect on what you can achieve. If you’re thinking positively then you are already half way there. Positive thinking will subconsciously result in positive body language. As well as this it will contribute greatly to how others perceive you. If your colleagues enjoy your company, you will naturally feel more self-confident and self-assured.
We’d love to hear how you communicate with confidence. Leave a comment with your top tips!
If you would like to find out more about how you can be more confident in the workplace then our Communicating with Confidence and Personal Impact course is right for you. Alternatively, if you would like to improve other Personal Skills then take a look through our range of courses.
At Ripley Training we offer a wide range of 121, in-house and open courses. All can be tailored to suit your requirements. Contact us if you would like to enquire about our training.