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“Thank you for your excellent delivery of the Customer Care course for our practice staff. It was well received and the feedback forms reflect this. I have followed up the training with four mini meetings with...”

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The price of ill-health in the workplace 15th November, 2016

According to CIPD research the median cost of absence per employee in 2015 was 554 UK pounds. This was lower in the private sector at 400 UK pounds then in the public sector at 789 UK pounds and the non-profit sector at 639 UK pounds sectors. The most common causes of long term absence include: [...]The post The price of ill-health in the workplace appeared first on Ripley Training Blog

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As a Supervisor/Manager are you afraid to give feedback? 15th November, 2016

Are you afraid of giving feedback to under performing team members because you are concerned with how they will react? You are not alone! Many managers who attend our Leadership and Management Skills Courses have booked places to help them address these fears and become more confident in handling specific individuals in their teams. Best [...]The post As a Supervisor/Manager are you afraid to give feedback? appeared first on Ripley Training Blog

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Employees suffering in silence with mental health issues 15th November, 2016

Two-thirds (62%) of the 20,000 people surveyed by Business in the Community (BITC) said they had experienced mental ill-health caused by work. Nearly a quarter (24%) of UK workers have experienced symptoms of work-related mental ill-health in the past month. There is more pressure to deliver more with less resources, testing the most effective team [...]The post Employees suffering in silence with mental health issues appeared first on Ripley Training Blog

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