The telephone is often the means of placing orders or requesting a quote by customers. It's essential that frontline telephone staff who take these incoming calls make the most of these opportunities by creating a professional image as well as maximizing business potential.
All of the courses available at Ripley Training have been carefully designed by successful business owners, experienced Sales and Marketing trainers with the aim of helping you to become more successful in achieving more sales over a sustained period.
We aim to give you confidence in a number of key areas from research to delivering effective Sales and Marketing Strategies and Plans.
Each business is unique and we will help you to:
- Decide on the most effective ways to succeed
- Review what areas that are hindering your success
- Provide you with the skills and tools needed
- Raise your awareness and improve your skills in the key communication behaviours that will help you to deliver key sales messages and customer benefits.
Please browse our Sales and Marketing training course solutions by selecting a subject above.