Instead of allowing people to be locked into their specific functional, the process approach cuts across functions allowing multi-functional project teams to be formed.
The result is a straightforward but powerful approach to Process Improvement that can, and does, work in organisations with 10 staff to those with tens of thousands.
This two-day workshop will enable those attending to be able to apply a practical approach to business process improvement. This two-day workshop is non-residential.
Timings: 9.30 am to 4.30 pm on each day. The final day will finish earlier for smaller groups of delegates.
Booking confirmations: We will email you to confirm receipt of your booking within five working days. A confirmation invoice will be issued to either request payment by either BACS/cheque or confirmation of payment if you have made a card payment already through our World Pay Account. Again this will be issued within five working days. Also detailed joining instructions are normally released by email at least seven working days prior to the date of the course.
We look forward to receiving your booking and welcoming you onto the course.
The simulation is interspersed with various input sessions on key aspects of process improvement:
- Understanding the process and the principles of improvement
- End to end process mapping and swim lane diagrams
- A structure for process improvement looking at different methodologies
- Creative approaches to problem solving
- Behaviour and communication styles towards your customers
- Working together as one team
- Leadership and change management
- Action planning and reflection
Preferential rates available for in-company workshops starting at £1,500 plus vat per day – email us at firstname.lastname@example.org or call us on 01423 861122 to agree your preferred date(s).
Training pitched at the right level, trainer was very knowledgeable and professional taking time to “know” the delegates throughout
Enjoyed the training – liked the level and detail, and the follow up reading was provided in the training pack
Really enjoyed the training
Excellent trainer and delivery
Delivered exactly what was requested by our team
Very good delivery and exercises
Well presented with outstanding quality stationery provided!
I feel the course has given me more confidence and it has been good to hear experiences from those that have done Business Analyst work before
Excellent introduction to business improvement
Enjoyed the course – covered a lot in a short time, I liked the balance of discussions and interactions
Excellent material and delivery
Very engaging environment and a very worthwhile day that fully complimented my experiences
Very good course!!
Very knowledgable and well facilitated discussions – good handouts for future reference
We can come to you!
From £2,995.00 + VAT
INCLUDES: Two day workshop (days can be split) with an expert trainer, training materials, certificates for up to eight people