Effective Team Working Skills Training Course (1 Day)

Overview

The effective team working skills training course is highly interactive. This course has been developed to help team members to enhance their team working skills at a level that will readily transfer to workplace behaviour and immediately impact upon personal effectiveness and productivity in the service.

Timings: 9.30 am to 4.30 pm

Booking confirmations: We will email you to confirm receipt of your booking within five working days. A confirmation invoice will be issued to either request payment by either BACS/cheque or confirmation of payment if you have made a card payment already through our World Pay Account. Again this will be issued within five working days. Also detailed joining instructions are normally released by email at least seven working days prior to the date of the course.

We look forward to receiving your booking and welcoming you onto the course.

Objectives

Attendees will identify and understand the key elements of Effective Team Working including the attributes individuals bring and how these can be translated into increasing self awareness and maximising personal and team performance. Some of the topic areas that will be covered during the day include:

Understand the importance of effective team working and how this can positively affect customer service
Understand their own role within the team and that of other team members
Understand how their role forms part of the wider business team
Understands team working in the wider context of the business and the provision of excellent customer service
Demonstrate ability to work in partnership with colleagues from other suppliers and contractors
Ability to identify what factors contribute to effective team working
An understanding of personal responsibilities and accountabilities

Who should attend?

Individuals working in teams or planning to move into a team working environment and wanting to enhance their skills in being a more effective member of a team.

Testimonials

A very enjoyable and informative course – good for team building in the company as all departments took part

It was good to discuss actual instances with colleagues – helped to relate what we were learning

Felt the balance was right – informative and enjoyable

A very well presented, concise and professional delivered course

Information given easily and conversationally – felt we were participating fully and responded to

Relaxed atmosphere with plenty of positive ideas to action

The in-company training day was delivered in a clear and methodical approach with a focus on making it relevant. Trainer understood us and our product and environment to ensure that it tackled our problems and situations

I really enjoyed the relaxed, flexible and relevant approach to our groups/business needs