GP receptionist chaperone training session (3 hour In-company)

This training session will help GP frontline staff to understand more about the role of a chaperone.  We will look at the importance of routinely offering all patients a chaperone for any consultation/procedure.

GMC guidelines states chaperones should:

  • Be sensitive and respect the patient’s dignity and confidentiality
  • Reassure the patient if they show signs of distress or discomfort
  • Be familiar with the procedures involved in a routine intimate examination
  • Stay for the whole examination and be able to see what the doctor is doing, if practical
  • Be prepared to raise concerns if they are concerned about the doctor’s behaviour or actions.

The training is highly participative.

We also offer the option of virtual training/coaching.

Email us at or call us on 01423 861122 to check your preferred dates for this training.

  • What is meant by the term chaperone
  • What is an 'intimate examination'
  • Why chaperones need to be present
  • The rights of the patient
  • Their role and responsibilities.It is important chaperones should place themselves inside the screened-off area rather than outside of the curtains/screen (as they are then not technically chaperoning).
  • Policy and mechanism for raising concerns.

The price of £650 plus vat covers one three hour training session - normal timings are 1 pm to 4 pm (we're flexible to adjust the timings to suit your practice/medical centre).

In addition we can run two training sessions in one day (suggested timings of 9.30 am to 12.30 pm and 1.30 pm to 4.30 pm) to ensure the GP practice/medical centre is able to organise cover arrangements and gain extra value for money.  We're are flexible to the space available using either patient waiting area when your practice is closed for the afternoon or a designated meeting room in your practice.  For the best experience we recommend no more than 12 people in any given session unless you have spacious meeting room/waiting area.  We will provide all the necessary equipment including laptop and projector as well training materials and stationery.

The price of two x three hour sessions in the same day are offered at the preferential rate of £950 plus VAT for upto 24 people over the day.

Cost excludes travel and accommodation costs (where applicable) – these are at a capped rate for mainland UK locations.

The training is designed for those who deal directly with patients, or manage the patient care process in the practice.

Really happy with the course makes you realise just how valuable patients are to the practice

A very enjoyable and informative session - good for team building in the Medical Centre as all areas took part

It was good to discuss actual instances with colleagues - helped to relate what we were learning

Felt the balance was right - informative and enjoyable

Well presented, clear slides and useful handouts

The course was made far more interesting because we discussed issues rather than looked at slides for three hours - surprising, the time passed by quite quickly!

I found the trainer put the content across very well - time went very quickly and held my attention throughout

A very well presented, concise and professional delivered course

Information given easily and conversationally - felt we were participating fully and responded to

I have found it all very helpful - thank you

The trainer had a lovely manner, put you at ease straight away, made you feel comfortable to take information in.

Very helpful and directed at key areas we were keen to cover

A very useful and interesting course - thank you very helpful

Excellent - thank you

Really enjoyed it thank you!

Thank you for all the helpful advice - really appreciated

In-House, Virtual Training and Coaching

Preferential rates for NHS GP Practices!

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Preferential In-Practice Rate:

From £650.00 + VAT

INCLUDES: In-house training session (three hours) for up to 12 people