Effective Credit Control Skills Training Course (1 Day)

Overview of our Effective Credit Control Skills Training Course

Being able to properly manage a company's cash flow is a vital skill, and good credit control can make the difference between the success and failure of a business. This interactive workshop is designed to help you take a proactive approach towards credit control to enable you to drive your business forward with confidence.

Timings: 9 am to 4.30 pm. Some London courses may have adjusted timings to 9.30 am to 5 pm.

Our small group training courses allow for plenty of time to discuss specific challenges in your business.

We also offer the option of online live training/coaching.

Booking confirmations: We will email you to confirm receipt of your booking within five working days. A confirmation invoice will be issued to either request payment by either BACS or confirmation of payment if you have made a card payment already through our Stripe Account.  This will be issued within five working days. Also detailed joining instructions are normally released by email at least seven working days prior to the date of the course.

We look forward to receiving your booking and welcoming you onto the course.

If you prefer we can come to you and deliver a course at your business for small or larger groups - email us at info@ripleytraining.co.uk for an in-company quote for this training, call us on 01423 861122 or contact us through our website.

Objectives of our Effective Credit Control Skills Training Course

Some of the topics that will be covered during the workshop are:

  • Practical and legal risk management
  • The psychology of the debt-chasing procedure
  • Organisational and management strategies for collecting outstanding monies
  • Communication skills, including guidance on letter-writing and telephone negotiation skills
  • Influencing skills - dealing with difficult situations and common excuses
  • Effectively using and knowing when to take legal action

We offer preferential rates for one to one coaching/small group training at your business - please call us on 01423 861122 or email us at info@ripleytraniing.co.uk

All our courses are tailored through individual pre-course questionnaires being issued at the time of booking.

Who should attend our Effective Credit Control Skills Training Course?
Ideal for anyone responsible for chasing payments for invoices and ensuring you have robust processes and systems in place to protect yourself against Bad Debt.
Testimonials for our Effective Credit Control Skills Training Course

Thoroughly enjoyed the interactive element and being able to relate my role in the firm to the course content. Made me realise how much I already have experienced.

I really enjoyed the day and feel it has been very beneficial, very happy

Trainer was very knowledgable and approachable making for an engaging course!

I really enjoyed the course and found it hugely beneficial - trainer was great and gave everything context.

I would love to do more courses with Ripley Training!

Very interesting and useful for my role

Very pleased with the training and the combination of exercises that made it even more enjoyable

I would recommend the course, it was delivered well, with great supporting information - I can use what I have learnt back in the workplace

Useful course - now need to put the actions into practice!

Very informal but yet very effective way to promote interaction and to produce ideas

Onsite or Virtual Training and Coaching
Preferential rates for your group onsite and virtually!
Virtual Training

£495.00 + VAT
per delegate

Locations & Dates

£575.00 + VAT
per delegate

INCLUDES: Expert trainer, training materials, certificate, lunch and refreshments