Select a Category

Leadership and Management Courses

Business Finance Courses

Sales Performance Courses

Team Member and Professional Courses

MS Office In-company Courses

PA - EA - Secretarial - Receptionist Courses

Problem Solving and Decision Making for Managers/Supervisors Course (One Day)

Print this page

Problem Solving and Effective Decision making are vital skills for many employees and most certainly for managers and supervisors. Frequently a wrong decision is made due to lack of experience and skills and this can be very costly to the organisation. Or, as is often the case, a lack of confidence will result in no decision being made which is equally ineffective.

Timings: 9.30 am to 4.30 pm 

Booking confirmations: We will email you to confirm receipt of your booking within five working days. A confirmation invoice will be issued to either request payment by either BACS/cheque or confirmation of payment if you have made a card payment already through our World Pay Account.  Again this will be issued within five working days. Also detailed joining instructions are normally released by email at least seven working days prior to the date of the course.

We look forward to receiving your booking and welcoming you onto the course.

  • To know the difference between cause and effect
  • Be able to analyse the most likely cause of a problem
  • Be aware of the various methods of identifying possible solutions
  • Be able to determine a variety of solutions
  • Know how to assess the most effective solution
  • Appreciate the significance of creativity in problem solving
  • Appreciate the benefit of involving the team in problem solving
  • Be able to plan, implement and evaluate the problem solution
  • Delegates will have practiced the techniques which will have re-enforced the learning

If you prefer we can come to you and deliver a course at your business for small or larger groups - email us at for an in-company quote for this training, call us on 01423 861122 or contact us through our website.


This is a very practical one day course and is suitable for individuals within the organisation who need to be able to analyse the cause(s) of a problem and work together to come up with the most effective and workable solution.

In-House Training

We can come to you!

Request Quote More Information

Training Venues

£575.00 + VAT
per delegate

INCLUDES: Expert Trainer, Training Materials and Certificate

The price of ill-health in the workplace 15th November, 2016

According to CIPD research the median cost of absence per employee in 2015 was 554 UK pounds. This was lower in the private sector at 400 UK pounds then in the public sector at 789 UK pounds and the non-profit sector at 639 UK pounds sectors. The most common causes of long term absence include: [...]The post The price of ill-health in the workplace appeared first on Ripley Training Blog

Continue Reading
As a Supervisor/Manager are you afraid to give feedback? 15th November, 2016

Are you afraid of giving feedback to under performing team members because you are concerned with how they will react? You are not alone! Many managers who attend our Leadership and Management Skills Courses have booked places to help them address these fears and become more confident in handling specific individuals in their teams. Best [...]The post As a Supervisor/Manager are you afraid to give feedback? appeared first on Ripley Training Blog

Continue Reading
Employees suffering in silence with mental health issues 15th November, 2016

Two-thirds (62%) of the 20,000 people surveyed by Business in the Community (BITC) said they had experienced mental ill-health caused by work. Nearly a quarter (24%) of UK workers have experienced symptoms of work-related mental ill-health in the past month. There is more pressure to deliver more with less resources, testing the most effective team [...]The post Employees suffering in silence with mental health issues appeared first on Ripley Training Blog

Continue Reading