We will continue to review the government guidance through 2020/21 to ensure all our small group training courses allow for adequate social distancing. We will always select a spacious training room and adjust the delivery methods to take into account the need for social distancing.
We also offer the option of Video/Tele-Conferencing training/coaching through Zoom.
Booking confirmations: We will email you to confirm receipt of your booking within five working days. A confirmation invoice will be issued to either request payment by either BACS/cheque or confirmation of payment if you have made a card payment already through our World Pay Account. Again this will be issued within five working days. Also detailed joining instructions are normally released by email at least seven working days prior to the date of the course.
We look forward to receiving your booking and welcoming you onto the course.
- Having greater self-worth, esteem, awareness and control
- How we and others learn, respond and apply
- Influencing people and addressing concerns
- Effective communication through active listening, questioning, confronting and body language
- Awareness of how attitudes, assumptions, prejudices and mind sets effective how we communicate
- Differences between assertiveness, passive and aggressive behaviours
- Managing your time and workload more effectively
Very open and easy going discussion
Actually enjoyed not having lots of slides and doing more talking
I really enjoyed all aspects of the day – it was really helpful
The Trainer gave us a great day’s training – it was really helpful and informative as well as fun. Very enjoyable!
Interesting and enlightening
Very useful in learning how to interact with colleagues better
Really enjoyed this course. It was quite an eye opener on what people think and how they respond
In-House, Video and Tele-Conferencing Training & Coaching
We can come to you!
£575.00 + VAT
INCLUDES: Expert trainer, tailored to your requirements, training materials and certificates