Handling Difficult Conversations at Work

Most people try to avoid the dreaded ‘difficult’ conversation; putting it off until it’s no longer a problem. But avoiding a conflict or issue does not make it go away. Whether the conversation is about poor performance, a personal issue, or redundancy – remember it will be difficult for both parties involved. “Every challenge is made easier with preparation and …

How to Create Inspiring Internal Communications

Internal communications as a function and discipline within organisations is moving further and further up the agenda for senior managers. Today’s execs know that internal communications are important, and understand that engaging their people is more crucial than ever – yet more difficult to achieve in the current economic climate.

What Type of Leader Are You?

“Leadership is the art of getting someone, to do what you want done, because they want to do it.” – Dwight Eisenhower Much scholarly research has gone into to categorising the main leadership ‘types’ – but do you know which one you are? We’ve broken down the main types of leader, based on Dan Goleman’s ‘emotional intelligence’ model, for you …

Mastering the Art of Delegation

Delegating can be daunting, especially if you’re used to managing certain tasks or projects yourself. Sometimes, it can be hard to just ‘let go’ of control and put your trust in other people out of fear that things will take longer or more mistakes will happen. But the art of effective delegation is all in the communication.

How to Come Up With BIG Marketing Ideas

Having a ‘big’ idea at the heart of your marketing strategy is the only way to ensure that your target audiences will take any notice of your campaign. But how often do you actually create an engaging big idea that they cannot resist? What is a big idea? A big idea is what underpins your marketing campaign strategy. It helps …

5 Cost and Time Saving Tips For Recruiting The Best Staff

When it comes to recruiting and managing your employees, this is somewhat of a minefield. There are so many things to consider – but one thing’s for sure: you want the best people to work in your company. So what are your options? “Never tell people how to do things. Tell them what to do and they will surprise you …

Employee Engagement: Why it’s Important

A healthy and happy workforce is not only important for employees, but it is also beneficial for business. Actively supporting diversity in the workplace and encouraging training and personal development will ensure your employees are working to the best of their abilities and feel fulfilled at work.

Case Study: A day in the life of a Ripley Trainer

This week, we’re taking a look at what life’s like for a trainer at Ripley Training. From running open courses, to leading bespoke in-house training programmes, our founder Mike Smith is in a great position to be able to shed some light on this – so Mike has shared his experiences in our latest case study blog. Look out for …