As a Supervisor/Manager are you afraid to give feedback?

Are you afraid of giving feedback to under performing team members because you are concerned with how they will react? You are not alone! Many managers who attend our Leadership and Management Skills Courses have booked places to help them address these fears and become more confident in handling specific individuals in their teams. Best practice in giving feedback includes: …

10 tips on Giving Feedback

1. Allow time to consider how you plan to give the feedback and how they will react 2. Ensure you have all the facts 3. Clearly state the purpose behind the discussion 4. In cases of poor performance ensure you are specific and use `I’ statements to own the feedback rather than `We’ 5. Encourage the person to respond to …