10 Tips on Receiving Feedback

1. Welcome feedback from others 2. Apply Active Listening Skills when receiving feedback 3. Do ask open questions to understand more about what has happened and the implications for you and others 4. Respect and acknowledge the other persons opinion – this doesn’t mean agreeing with them 5. Consider the value of what has been said and consider carefully how …

10 tips on Giving Feedback

1. Allow time to consider how you plan to give the feedback and how they will react 2. Ensure you have all the facts 3. Clearly state the purpose behind the discussion 4. In cases of poor performance ensure you are specific and use `I’ statements to own the feedback rather than `We’ 5. Encourage the person to respond to …