Advanced First Line Management and Supervision Skills Training Course (1 day)

Overview of our Advanced First Line Management and Supervision Skills Training Course

This follow up day to our First Line Management and Supervision Skills Training Course enables attendees to further extend their skills and knowledge.

We normally recommend at least six weeks break between the two courses to allow time for reflection and application of the learning from the first day.

The second day encourages participants to adopt a more pro-active mindset, with a clearer appreciation of their role, employee engagement and its impact on their organisation.

They will undertake a positive, honest assessment of their team effectiveness, how it collaborates and their team role style. In addition how to organise work to achieve goals and make full use of the abilities and potential of all team members.

They will also learn about feedback and coaching techniques to enable improved performance and accountability.

There is plenty of time to discuss specific people performance behaviour challenges in your business and to gain practical advice and support from our lead trainer.

Available places on our open courses can be viewed on the right by selecting your preferred location and course date.

We offer preferential rates for onsite training dates.

Timings: 9 am to 4.30 pm on each day.  London courses may start at 9.30 am and finish at 5 pm.

Booking confirmations: We will email you to confirm receipt of your booking within five working days. A confirmation invoice will be issued to either request payment by either BACS/cheque or confirmation of payment if you have made a card payment already through our World Pay Account. Again this will be issued within five working days. Also detailed joining instructions are normally released by email at least seven working days prior to the date of the course.

We look forward to receiving your booking and welcoming you onto the course.

If you prefer we can come to you and deliver a course at your business for small or larger groups - email us at for an in-company quote for this training, call us on 01423 861122 or contact us through our website.

Objectives of our Advanced First Line Management and Supervision Skills Training Course

The topic areas covered during the day:

  • Effective Communications and Influencing Skills
  • Better employee engagement
  • Characteristics of effective teams
  • Team roles and maximising strengths
  • Stages of team development
  • Team performance and collaboration
  • Review and discuss your existing performance challenges
  • Managing performance through constructive feedback and coaching
Who should attend?

This follow up day is ideal for those who have already attended our First Line Management and Supervision Skills Training Course.

It is also excellent for those looking to develop their skills in Communication and Influencing, Team Working, Engagement and Feedback and Coaching Skills.

Testimonials of our Advanced First Line Management and Supervision Skills Training Course

Enjoyed the training and met some great people in the process

Very thorough, very well conducted and detailed where required

Brilliant day, should be rolled out throughout the company

All the training was beneficial

Really enjoyed it, as well as getting other peoples opinions, it has given me a focus for moving forward – Thank you!

I’m looking forward to returning to the office with the fresh ideas and developing a stronger team

Onsite or Virtual Training and Coaching
Preferential rates for your group onsite and virtually!
Virtual Training

£495.00 + VAT
per delegate

Locations & Dates

£575.00 + VAT
per delegate

INCLUDES: Expert trainer, training materials, certificate, lunch and refreshments