Communicating with Confidence and Personal Impact

• Apply high levels of self-control and you feel confident inside in managing different situations • During times of pressure or crisis you rarely need support to take control and resolve any issues • You are able to accept responsibility when an error is made, move on and demonstrate a high level of self-awareness so you can reflect on any …

Do I need a first-aider in my small business?

In today’s litigious society, it makes business financial sense to develop robust safety systems that reduce the risk of accidents to protect staff and also cover you and the business in the event of a claim